1. Acceptance of Terms
By accessing or using the SparAI platform and related services provided by Lifesparrow Solutions Limited ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
These Terms apply to all users of our services, including but not limited to browsers, customers, merchants, vendors, and contributors of content. We reserve the right to update these Terms at any time without prior notice. Your continued use of our services following any changes indicates your acceptance of the new Terms.
2. Description of Services
SparAI is an AI-powered drone detection and monitoring platform that provides:
- Real-time drone detection and identification
- Batch processing of images and videos for analysis
- 3D mapping and visualization tools
- Flight planning and management capabilities
- Data analytics and reporting features
- Integration APIs and developer tools
Our services are provided on a software-as-a-service (SaaS) basis and may be updated, modified, or discontinued at our discretion. We strive to provide reliable and accurate services but do not guarantee uninterrupted availability.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may also terminate your account at any time by contacting us.
4. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any applicable laws, regulations, or third-party rights
- Upload, transmit, or distribute any malicious software or harmful content
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Reverse engineer, decompile, or attempt to extract source code
- Use our services to compete with us or develop competing products
- Share your account credentials with third parties
5. Data and Content
5.1 Your Content
You retain ownership of all content you upload to our platform, including images, videos, and other data. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze such content solely for the purpose of providing our services.
5.2 Content Requirements
You represent and warrant that you have the right to upload all content and that such content does not violate any laws, regulations, or third-party rights. You are responsible for ensuring that your content complies with applicable privacy laws and regulations.
5.3 Data Processing
We process your data in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect your data and ensure compliance with applicable data protection laws.
6. Payment Terms
6.1 Subscription Fees
Access to certain features of our services requires payment of subscription fees. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time with reasonable notice.
6.2 Payment Processing
Payments are processed by third-party payment processors. You agree to provide accurate billing information and authorize us to charge your specified payment method for all applicable fees.
6.3 Late Payments
If payment is not received when due, we may suspend or terminate your access to our services. You remain responsible for all unpaid fees and any additional costs incurred in collecting such fees.
7. Intellectual Property
Our services, including all software, algorithms, technologies, and related documentation, are protected by intellectual property laws. We retain all rights, title, and interest in our services and related intellectual property.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes. This license does not include any right to resell, redistribute, or create derivative works based on our services.
8. Disclaimers and Limitation of Liability
8.1 Service Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Termination
Either party may terminate these Terms at any time with or without cause. Upon termination, your right to access and use our services will immediately cease, and we may delete your account and associated data.
Sections relating to intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination of these Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in Hong Kong, conducted in English.
11. Contact Information
If you have questions about these Terms or our services, please contact us:
Lifesparrow Solutions Limited
Address: Unit 1007, 10/F, Building 19W, No. 19 Science Park West Avenue, Hong Kong Science Park, Pak Shek Kok, N.T., Hong Kong